As a Workspace Planner in our Fredericton office, you would share Office Interiors’ vision to “Inspire People to Love the Way They Work,” and mission “to Help Customers Create Productive Work Environments.” This role will allow you to combine your passion for space planning and helping people to create inspiring, innovative and collaborative workspaces.

Workspace Planners work with our Account Managers to understand the needs of our customers and prepare drawings to capture the details of the plans. You thrive on creativity, taking initiative and are passionate about contributing to your community and providing the best customer experience.

 About you:

·         You fit with Office Interiors’ Core Values (our People, our Customers, our Environment, our Communities, Results and Integrity)

·         You are engaged in the community; community involvement is expected for every member of our team

·         You would love to take your passion for space planning to help others “love the way they work”

·         You have an aptitude for space planning and design, along with a focus on technical details

·         You have strong professional communication skills (written and verbal) and enjoy sharing the benefits of our products

·         You have solid time management and tracking skills, are self-motivated, organized and detail-oriented

·         You are technologically savvy with the ability to adapt quickly to new software

·         You are ambitious and enjoy the challenge of working independently to deliver results

·         You can multi-task efficiently, prioritizing tasks, sometimes under time pressures

·         You want to continue to learn and grow professionally, becoming a trusted resource to our customers

 What you will be doing:

• Reporting to our Director of Workspace Planning, you will work with our Office Interiors and our affiliate company Tommy's Flooring Account Managers to develop drawings that will ensure the best use of space and a design that will exceed our customer’s vision

• Use your product knowledge to specify and value engineer the best possible solution for the customer’s workspace and provide a list of parts to the Account Manager

• Continuously learn and bring new ideas 

• Work with the Operations team and provide technical installation drawings for the furniture install

• Visit customer sites with the Account Manager

• Occasionally participate in market development, trade shows, community events and those sponsored by Office Interiors or our customers

Your qualifications:

• Post- secondary education in Architectural Design Technology/Drafting or related field, and/or equivalent experience 

• Knowledgeable in AutoCAD and Microsoft 365, CET Designer would be an asset

What We Offer:

• Competitive compensation

• Comprehensive benefits package

• Company RRSP match plan

• Bonus program

• Three weeks' paid vacation

• Wellness program

• Employee and family assistance program

• Reimbursement of professional subscriptions and job-related training

• Internal development programs

• Employee discounts

• An amazing team and company that lives its core values of our people, customers, community, environment, integrity, and results.

• A great riverside office location with free parking!

We are committed to an inclusive, accessible environment, where all employees and customers feel valued, respected and supported and free from all types of discrimination and harassment. We encourage applications from qualified African Nova Scotians, racially visible persons, women (applying for non-traditional positions), persons with disabilities, Aboriginal persons, and persons of the 2SLGBTQI+ community. We feel it is important as an organization to have a team that reflects the diversity of our customers and communities in which we work, live and play.

Modifications/accommodations are available on request for candidates taking part in our selection process. Please apply and if you require an accommodation, our recruitment team would be happy to discuss your needs.

Office location: Bathurst

Office Interiors is a Maritime-based company that operates on a clear set of values showing our commitment to our People, our Customers, our Environment, our Communities, Results and Integrity. On the technology side of our business, we have Atlantic Canada’s largest selection of copiers, printers, phone systems and mailing machines from global leaders Ricoh, Avaya and Quadient.

As a member of our Office Equipment Technician team, you would share Office Interiors’ vision to Inspire People to Love the Way They Work and mission to Help Customers Create Productive Work Environments. Your role would be centered around providing technical service for networked office equipment, phone systems, mailing systems, software and related items that meet the needs and expectations of customers.

If you have a positive, a can-do attitude, are self-motivated and want to work in an environment where you can take ownership for your individual results, this is the place and role for you.  

Key Abilities and Traits

• You fit with Office Interiors’ six Core Values (our People, our Customers, our Environment, our Communities, Results and Integrity)
• You are engaged in the community; community involvement is expected for every member of our team
• You are a self-starter with the ability to multi-task efficiently, prioritize tasks and work independently, sometimes under time pressures, under minimal supervision
• Ability to work in a team environment
• Have a background or training in repairing and troubleshooting computer electronics, software, networks, along with a mechanical aptitude is an asset for this position, as is bilingualism.
• You have excellent customer service skills and ability to interact with internal and external clients professionally (written and verbal)
• Post-secondary education in Computer or Electronics Technician program or relevant work experience.

Key Responsibilities:

• Perform technical service on electronic office equipment and related items at customer’s locations
• Manage the service for an assigned base of installed office equipment achieving Pro Elite 100 industry benchmarks for response times, call back ratios, numbers of calls performed, reschedule ratios, incomplete calls, accountable time and any other defined metrics
• Assist in equipment preparation by loading/unloading, packing/unpacking, setting-up, refurbishing and de-commissioning equipment both in the shop and in the field
• Maintain adequate levels of parts inventory and company supplied equipment in an organized fashion.
• Conduct parts counts to reconcile parts inventory and review with Service Manager any adjustments to min/max levels for specific parts as needed.
• Know the status of all back ordered parts that apply to open service calls in the territory and escalate to a supervisor should the ETA exceed normal delivery times
• Provide training for customers on equipment as required
• Maintain effective communications including required documentation with customers, dispatchers, and supervisors as needed to resolve problems and deliver high levels of customer service
• Complete all required training programs including online, in-house, in the field, and other training programs that may be held out of Province
• Standard work hours are 8:00 am to 4:30 pm. 
• From time to time, occasional overnight stays (depending on the drive time home).

We Offer

• Competitive compensation

• Comprehensive benefits package

• Company vehicle

• Bonus program

• Paid vacation

•       Wellness program

•       Employee assistance program

• Reimbursement of professional subscriptions and job-related training

• Internal development programs

• Employee discounts

Office Interiors is a Maritime-based company that operates on a clear set of values showing our commitment to our People, our Customers, our Environment, our Communities, Results and Integrity. On the technology side of our business, we have Atlantic Canada’s largest selection of copiers, printers, phone systems and mailing machines from global leaders Ricoh, Avaya and Quadient.

As a member of our Office Equipment Technician team, you would share Office Interiors’ vision to Inspire People to Love the Way They Work and mission to Help Customers Create Productive Work Environments. Your role would be centered around providing technical service for networked office equipment, phone systems, mailing systems, software and related items that meet the needs and expectations of customers.

If you have a positive, a can-do attitude, are self-motivated and want to work in an environment where you can take ownership for your individual results, this is the place and role for you.  

Key Abilities and Traits

• You fit with Office Interiors’ six Core Values (our People, our Customers, our Environment, our Communities, Results and Integrity)
• You are engaged in the community; community involvement is expected for every member of our team
• You are a self-starter with the ability to multi-task efficiently, prioritize tasks and work independently, sometimes under time pressures, under minimal supervision
• Ability to work in a team environment
• Have a background or training in repairing and troubleshooting computer electronics, software, networks, along with a mechanical aptitude is an asset for this position
• Knowledge of Avaya IP would be an asset
• You have excellent customer service skills and ability to interact with internal and external clients professionally (written and verbal)
• Post-secondary education in Computer or Electronics Technician program or relevant work experience.

Key Responsibilities:

• Perform technical service on electronic office equipment and related items at customer’s locations
• Manage the service for an assigned base of installed office equipment achieving Pro Elite 100 industry benchmarks for response times, call back ratios, numbers of calls performed, reschedule ratios, incomplete calls, accountable time and any other defined metrics
• Assist in equipment preparation by loading/unloading, packing/unpacking, setting-up, refurbishing and de-commissioning equipment both in the shop and in the field
• Maintain adequate levels of parts inventory and company supplied equipment in an organized fashion.
• Conduct parts counts to reconcile parts inventory and review with Service Manager any adjustments to min/max levels for specific parts as needed.
• Know the status of all back ordered parts that apply to open service calls in the territory and escalate to a supervisor should the ETA exceed normal delivery times
• Provide training for customers on equipment as required
• Maintain effective communications including required documentation with customers, dispatchers, and supervisors as needed to resolve problems and deliver high levels of customer service
• Complete all required training programs including online, in-house, in the field, and other training programs that may be held out of Province
• Standard work hours are 8:00 am to 4:30 pm. From time to time, you may be asked to be on call to provide service after hours or on weekends

We Offer

• Competitive compensation

• Comprehensive benefits package

• Company vehicle

• Bonus program

• Paid vacation

•       Wellness program

•       Employee assistance program

• Reimbursement of professional subscriptions and job-related training

• Internal development programs

• Employee discounts

-Assist with Financial statement preparation and management reporting by completing monthly reconciliations 

-Sales Commission calculation and reporting 

-On-time submission and payment of all statutory filings (HST, Income Tax installments, Worker’s Comp, etc.).  

-Year-end accountant coordination 

-Supporting our CFO with financial analysis, dashboard reporting and other responsibilities as needed. Recommending changes to improve systems and financial performance 

You have: 

-Strong problem-solving and decision-making skills 

-Excellent customer service, communication, and organizational skills 

-The ability to work in a fast-paced and high-pressure environment, completing complex assignments with minimal supervision 

-The ability to multi-task and prioritize competing deadlines 

-Attention to detail, are a critical thinker and consistently produce high-quality work 

-Initiative and the ability to work independently and as part of a dynamic team  

-A solid work ethic with a desire to be a company leader 

-A love of numbers and what drives those numbers 

By submitting your resume to our careers page, you’ll be considered for future opportunities that match your expertise.

Office Locations: 

Dartmouth, NS

Sydney, NS

Moncton, NB

Fredericton, NB

Bathurst, NB

Charlottetown, PEI